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Privacy Policy

1. Introduction

At Collaborative Technologies (Ct), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information Collection

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register on our site, place an order, or use our services.
  • Usage Data: We collect information automatically when you access our website, such as your IP address, browser type, operating system, and pages you visit. This data helps us improve our website and services.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. Information Use

  • To Provide and Maintain Our Services: We use your information to process transactions, manage your account, and provide you with customer support.
  • To Improve Our Services: We use the information we collect to enhance the functionality and user experience of our services, including website improvements and feature updates.
  • To Communicate with You: We may use your information to contact you with newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

4. Information Disclosure

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5. Data Retention

  • Retention Period: We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
  • Deletion Requests: You can request the deletion of your data by contacting us. We will process such requests in accordance with applicable laws.

6. Third-Party Services

  • Third-Party Providers: We work with third-party providers that may have access to your data. These providers are bound by confidentiality agreements and are only authorized to use your data as necessary to perform services on our behalf.
  • Data Sharing: We do not share your data with third parties for marketing purposes without your explicit consent. Data may be shared with third parties for legal or regulatory reasons.

7. User Rights

  • Access to Information: You have the right to access the personal information we hold about you. You can request this information by contacting us directly.
  • Correction of Information: If you believe the information we hold about you is inaccurate, you have the right to request a correction. We will update the information promptly.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format. This can be done by contacting us.

8. Children’s Privacy

  • COPPA Compliance: Collaborative Technologies complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without parental consent.
  • Age Restrictions: Our services are not intended for children under 16, and we require verifiable parental consent before collecting any personal information from minors.

9. International Data Transfers

  • Data Transfer Mechanisms: If we transfer your data internationally, we ensure it is protected under the same standards as if it were processed within your home country. We use approved data transfer mechanisms, such as standard contractual clauses, to safeguard your data.
  • Compliance with Local Laws: We ensure that all international data transfers comply with local data protection laws, and we obtain your consent before transferring data to jurisdictions with different data protection standards.

10. Security Measures

  • Data Protection: We implement a variety of security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, or destruction.
  • Breach Notification: In the event of a data breach, we will notify you and the appropriate regulatory authorities within the time frame required by applicable law. We will also provide information on the steps we have taken to mitigate the breach and prevent future occurrences.

11. Updates to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • Mailing Address: 2205 W. Balboa Blvd, Newport Beach, CA 92663